LIYA Automation Lab
Workflow breakdowns and the reasoning behind them. Run each one to see where the manual version loses the lead, and what the structured version does instead.
Workflow demo
Lead Follow-Up
A new enquiry arrives while everyone is busy with existing clients.
Manual today
- Lead
- Email notification
- Spreadsheet
- Remember to follow up
Every arrow here depends on a person having time.
Automated system
- Lead capturedForm submission enters the system instantly.idle
- CRM record createdContact stored with source and enquiry details.idle
- TaggedInterest and urgency applied as tags.idle
- Personalized email sentWording matches what the lead asked for.idle
- Reminder scheduledFollow-up queued whether or not anyone remembers.idle
- Nurture sequenceUnconverted leads stay in a paced track.idle
Workflow demo
Appointment Booking
Someone wants to meet, and finding a time takes six messages.
Manual today
- Inquiry
- Back-and-forth messages
- Find availability
- Confirm
- Reminder
Every arrow here depends on a person having time.
Automated system
- Inquiry receivedEnquiry triggers the booking path.idle
- Booking page deliveredReal availability, no negotiation.idle
- Calendar event createdSlot written to the connected calendar.idle
- Confirmation sentDetails and meeting link included.idle
- Reminder sequenceTimed reminders reduce no-shows.idle
- Post-meeting follow-upNext step sent automatically.idle
Workflow demo
Missed Call Follow-Up
A call comes in during a job and nobody can answer it.
Manual today
- Missed call
- Business notices later
- Manually calls back
Every arrow here depends on a person having time.
Automated system
- Missed call detectedSystem sees the unanswered call immediately.idle
- Instant SMS sentCaller gets a reply within seconds.idle
- Lead notifiedCaller knows they'll be contacted and how.idle
- Response capturedReply logged against the contact record.idle
- Follow-up assignedOwner notified with full context.idle